zt77 Privacy Policy

1 Who We Are

zt77 is an online casino and sports betting platform available at zt77.app, operated under an internationally recognised gaming licence. zt77 serves Pakistani players and is the data controller responsible for the personal information collected through the Platform.

For the purposes of this Privacy Policy, "personal data" means any information that identifies or could reasonably be used to identify you as an individual — including your name, contact details, payment information, device identifiers, and account activity on zt77.

All data-related enquiries and requests should be directed to the zt77 data support team at: [email protected]

2 Data We Collect

zt77 collects the following categories of personal data from Players registered on the Platform:

zt77 does not collect special category data (such as health, biometric, or political data) except where this arises incidentally as part of a responsible gaming self-exclusion or medical self-declaration submitted voluntarily by the Player.

3 How We Collect Data

3.1 Directly From You

The majority of personal data zt77 holds is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or interact with any feature of the zt77 Platform. This includes information entered into account forms, live chat sessions, email correspondence, and any documents uploaded to your zt77 profile.

3.2 Automatically Through the Platform

When you access zt77.app, certain technical and usage data is collected automatically by our systems. This includes your IP address, browser type, device identifiers, pages viewed, games loaded, session timestamps, and navigation paths within the Platform. This data is collected using server logs, cookies, and similar tracking technologies as described in Section 7.

3.3 From Third-Party Service Providers

zt77 may receive personal data about you from third-party service providers that assist in operating the Platform. These include identity verification providers used for KYC processing, payment processors such as JazzCash and EasyPaisa, fraud prevention and anti-money laundering screening services, and game providers who power certain titles available on zt77. Data received from these providers is used solely in the context of your zt77 account and is subject to this Privacy Policy.

4 Why We Use Your Data

zt77 uses the personal data it collects for the following specific purposes:

• Account Creation and Management: To register, maintain, and administer your zt77 account, including processing login activity, balance management, and account settings.
• Identity and Age Verification: To verify that you are who you claim to be and that you meet the 21+ age requirement before allowing access to real-money gaming on zt77.
• Payment Processing: To process PKR deposits and withdrawals through your selected payment method (JazzCash, EasyPaisa, HBL, UBL, or Meezan Bank) securely and accurately.
• Regulatory Compliance: To comply with the requirements of zt77's international gaming licence, including anti-money laundering (AML) obligations, transaction monitoring, and reporting requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, multiple account registrations, bonus abuse, unauthorised access, and other prohibited conduct on the zt77 Platform.
• Customer Support: To respond to your enquiries, process complaints, resolve disputes, and provide assistance through the zt77 support team.
• Responsible Gaming: To monitor your gaming activity for indicators of problem gambling behaviour and to administer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion requests.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications from zt77. You may withdraw this consent at any time.
• Platform Improvement: To analyse usage patterns, technical performance, and Player behaviour on zt77 in order to improve the Platform's features, security, and overall user experience.

5 Legal Basis for Processing

zt77 processes your personal data on the following legal bases, depending on the specific purpose for which the data is used:

• Contractual Necessity: Processing required to fulfil the contract between you and zt77 — including account management, payment processing, and provision of gaming services.
• Legal Obligation: Processing required to comply with zt77's legal and regulatory obligations under its gaming licence, including KYC verification, AML monitoring, and regulatory reporting.
• Legitimate Interests: Processing carried out in the legitimate interests of zt77 and its Players — including fraud prevention, Platform security, responsible gaming monitoring, and analytics — where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, primarily for the sending of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Data

6.1 We Do Not Sell Your Data

zt77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes under any circumstances. Your personal information is shared only as described in this section and only where necessary for the operation of the zt77 Platform or required by law.

6.2 Service Providers

zt77 works with a limited number of trusted third-party service providers who process personal data on our behalf and under our instruction. These include:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — for the purpose of processing PKR transactions.
• KYC and identity verification providers who assist in verifying the identity and age of zt77 registrants.
• Fraud prevention and AML screening services that monitor transactions for suspicious activity.
• Game software providers (such as Pragmatic Play and PG Soft) whose platforms power certain games available on zt77.
• Technology and infrastructure providers who host, maintain, and secure the zt77 Platform.

All third-party service providers engaged by zt77 are contractually required to handle personal data securely, use it only for the agreed purpose, and comply with applicable data protection standards.

6.3 Regulatory and Legal Disclosure

zt77 may disclose your personal data to regulatory bodies, licensing authorities, law enforcement agencies, or courts where required to do so by law, court order, or applicable regulatory obligation. zt77 will, where legally permissible, notify you of any such disclosure request.

6.4 Business Transfers

In the event that zt77 undergoes a merger, acquisition, asset sale, or corporate restructuring, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the Privacy Policy governing your data will remain materially the same unless you are separately informed of changes.

7 Cookies & Tracking

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit zt77.app. They allow the Platform to recognise your device, remember your preferences, maintain your login session, and collect anonymised usage data to help zt77 improve the Platform experience for all Pakistani players.

7.2 Types of Cookies Used by zt77

• Strictly Necessary Cookies: Essential for the Platform to function correctly. These include session cookies that maintain your logged-in state on zt77 and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymised data about how Players use zt77 — including pages visited, time spent, and errors encountered — to help us improve Platform performance.
• Functional Cookies: Used to remember your preferences on zt77, such as your preferred language, display settings, and last-used payment method.
• Marketing Cookies: Used only where you have consented, to deliver relevant promotional content and measure the effectiveness of zt77 marketing campaigns.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the zt77 Platform, including the ability to maintain a logged-in session. Detailed cookie preferences can also be managed through the zt77 cookie consent tool available on the Platform.

8 Data Retention

zt77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active zt77 account and for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, as required by applicable financial regulations.
• KYC Verification Documents: Retained for the duration of the account and for five (5) years post-closure, or longer if required by a specific regulatory obligation or ongoing investigation.
• Support Communications: Retained for three (3) years from the date of the last communication, for dispute resolution and quality assurance purposes.
• Marketing Preferences: Retained until you withdraw consent or close your zt77 account, whichever occurs first.
• Technical and Usage Data: Typically retained in anonymised or aggregated form for up to two (2) years for analytics purposes.

Following the expiry of applicable retention periods, zt77 will securely delete or anonymise your personal data in accordance with its internal data disposal procedures.

9 Your Rights

As a zt77 user, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact zt77 at [email protected] with the subject line "Data Rights Request".

• Right of Access: You have the right to request a copy of the personal data zt77 holds about you, along with information about how and why it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held in your zt77 account.
• Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data from zt77's systems. This right is subject to zt77's legal and regulatory retention obligations, which may require certain data to be retained even after account closure.
• Right to Restrict Processing: You have the right to request that zt77 restricts the processing of your data in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
• Right to Data Portability: Where technically feasible and legally applicable, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to zt77's overriding legal obligations.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to the withdrawal.

10 Data Security

zt77 implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and zt77.app.
• Encryption at rest for sensitive personal data and financial records stored in zt77's systems.
• Role-based access controls limiting internal access to personal data to authorised personnel only.
• Regular security assessments, penetration testing, and vulnerability scanning of the zt77 Platform.
• Multi-factor authentication requirements for internal systems handling personal data.
• Incident response procedures for identifying, containing, and notifying affected parties in the event of a data breach.

While zt77 takes all reasonable precautions to protect your data, no digital platform can guarantee absolute security. You are encouraged to use a strong, unique password for your zt77 account and to enable any available two-factor authentication options. If you suspect that your zt77 account has been compromised, contact support immediately at [email protected].

11 International Transfers

As zt77 operates under an international gaming licence and uses globally distributed technology infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, zt77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.

These safeguards may include standard contractual clauses, data processing agreements with service providers, or reliance on the adequacy determination of the relevant jurisdiction. By using the zt77 Platform, you acknowledge and consent to such international transfers where necessary for the operation of your account and the delivery of zt77's services.

12 Children & Minors

The zt77 Platform is strictly intended for individuals aged 21 years and above. zt77 does not knowingly collect personal data from persons under the age of 21. If zt77 becomes aware that personal data has been collected from an individual under 21, that account will be immediately closed, all data will be securely deleted in accordance with applicable regulations, and any funds will be handled in line with zt77's underage gambling procedures.

13 Responsible Gaming & Data

zt77 uses certain personal data — including gaming activity, deposit frequency, session duration, and self-declared information — specifically to support responsible gaming obligations. This data is used to:

• Monitor for indicators of problem gambling behaviour and trigger responsible gaming interventions where appropriate.
• Administer self-imposed limits, cooling-off periods, and self-exclusion requests placed by Players through their zt77 account settings.
• Maintain records of self-exclusion to prevent excluded Players from re-registering on zt77 during their exclusion period.
• Comply with zt77's responsible gaming obligations under its international gaming licence.

Data processed for responsible gaming purposes is treated with the highest level of sensitivity. It is not used for marketing or profiling purposes and is accessed only by authorised zt77 compliance and support personnel. For more information on the responsible gaming tools available on zt77, please visit our Responsible Gaming page.

14 Changes to This Policy

zt77 may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal requirements. Where changes are material, zt77 will notify registered Players via their registered email address with a minimum of seven (7) days' notice prior to the updated Policy taking effect.

The effective date at the top of this page will be updated whenever a new version of the zt77 Privacy Policy is published. We encourage you to review this page periodically. Your continued use of the zt77 Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy.

15 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the personal data zt77 holds about you, please contact us through the following channel:

• Email: [email protected]
• Subject Line for Data Requests: Data Rights Request
• Support Hours: 8:00 AM – 2:00 AM Pakistan Standard Time (Monday to Sunday)
• Live Chat: Available from within your zt77 account on the Platform during support hours

zt77 aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them fully within thirty (30) days. For complex data rights requests, we may request additional identity verification before processing your request to ensure the security of your personal data.